Client One Group


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FOR IMMEDIATE RELEASE

CLIENTONE ANNOUNCES SHOPPER MARKETING INITIATIVE WITH DAVID R. BELL ASSOCIATE PROFESSOR OF MARKETING AT WHARTON SCHOOL

Venture to develop Shopper Marketing Lab to benchmark the layered marketing influences on the Shopper path to purchase in CPG/Retail

ATLANTA, GA – March 17, 2009 – Fostering a mutual interest to explain factors influencing consumers on the path to purchase, ClientOne and David R. Bell Associated Professor of Marketing at Wharton announced a new joint venture, The Shopper Marketing Lab.

The reason for the Shopper Marketing Lab is to put a stake in the ground benchmarking the profit impact of shopper marketing in CPG/Retail. Not only will shopper marketers be able to measure the impact of layered marketing influences on the shopper path to purchase, but more importantly they’ll have the ability to change those factors with precision.

"The big idea is to help shopper marketers respond with strategies by understanding levers in the consumer decision making process. The Lab will enable shopper marketers to see and then make changes in the marketing variables that drive sales improvement and build brand within shopper segments," noted David M. Katz Client Partner/President of ClientOne. "David R. Bell is a prolific scholar publishing game changing research in CPG/Retail including Win-Win Trade Promotions and more recently Unplanned Purchase Incidence: Who Does it, How Often and Why 2009. David’s work has earned the respect of CPG manufacturers and retailers alike."

"The Shopper Marketing Lab idea came about when we realized the majority of individual shopper variance observed in Unplanned Purchase Incidence is driven by who the shopper is more than by where they shop," said David R. Bell. "The idea clicked when data released from PRISM found that audience is the top causal reason for producing sales lift corroborating the research. Two independent studies pointing to the shopper deserves further field exploration. Particularly, if depending on the product, category, or store environment in question, the effectiveness of specific locations, marketing materials and messages vary significantly."

As part of the accord David R. Bell will oversee the Shopper Marketing Lab as Chief Architect including approach, methods and execution, identification of in/out-store marketing variables, program experimental design, measurement plan and KPI reporting (sales, trips, basket size, share, frequency and cross aisle category sales improvements, etc).

ClientOne will advise participants on shopper engagement based on findings from the Lab. This is a new paradigm that’s sure to make a difference in how CPG/Retailers think about Shopper Marketing. The Lab is not just about creating benchmarks but to equip participants with the tools to maximize their trade promotion spend.

About ClientOne

ClientOne is a management consultancy, wholly specialized in shopper marketing intelligence services. Company founder Dave Katz spent 14 years as a client-side executive and business advisor implementing best practices for some of America’s most admired brands. ClientOne knowledge partners with clients to develop marketing information that helps companies to transform their shopper marketing strategy. Shopper insights derived from proprietary data inform shopper engagements producing tangible client results. For additional information, please contact 404.885.5748.

About David R. Bell

Professor David R. Bell's research focuses on price setting, price dispersion, contracts and arrangements in distribution channels and social contagion, among other topics of significance to retailers. Professor Bell's research on pay-for-performance trade promotions provides a rationale for dramatic, industry-wide changes in the way retailers and manufacturers structure trade promotions, long a contentious and costly issue for both sides. Other recent research has provided new insight into subjects including unplanned buying by supermarket shoppers, effect of word-of-mouth on Internet sales, how store location and pricing structure affect shopping behavior, and the impact of free shipping on repeat buying on the Internet. Professor Bell's research has been published in top-tier academic journals including Marketing Science, Management Science, Quantitative Marketing and Economics, the Journal of Marketing Research, and the Journal of Consumer Research.